Shipping Policy

Effective Date: July 15, 2026

Nateeq LLC currently ships orders only within the United States. This Shipping Policy explains how orders are processed, delivered, and handled if a shipping issue occurs.

Order Processing

Orders are processed during regular business days, excluding weekends and federal holidays.

Estimated processing and delivery times may be displayed on the product page, at checkout, or in your order confirmation. Processing may take longer during holidays, promotional periods, or periods of unusually high order volume.

Once an order has been shipped, it cannot normally be changed or cancelled.

Shipping Rates

Shipping charges are calculated and displayed at checkout before payment is completed. Rates may vary depending on:

• Delivery location
• Package weight and size
• Shipping method
• Carrier charges
• Any signature or age-verification requirements

Delivery Estimates

Delivery dates are estimates and are not guaranteed. Delivery may be affected by weather, carrier delays, holidays, incorrect address information, or other circumstances outside our reasonable control.

When available, tracking information will be sent to the email address provided with the order.

If we cannot ship an order within the stated timeframe, we will contact the customer regarding the delay and provide the option to accept the revised timeframe or cancel the unshipped order for a refund. This reflects the FTC rule governing promised shipping times and unexpected delays.

Shipping Restrictions

Nateeq LLC sells and ships knives only where permitted by applicable law.

We may refuse or cancel an order when:

• Shipping the product to the destination would violate applicable law
• Required age or identity verification cannot be completed
• The shipping address appears incomplete, inaccurate, or fraudulent
• The carrier cannot legally or safely deliver the product
• The ordered product is unavailable

Customers are responsible for understanding the laws that apply to the purchase, possession, and use of knives in their state or local area.

Some orders may require an adult signature or age verification at delivery. The recipient must provide any identification required by the carrier.

Packaging

All knives are packaged securely, with blades and sharp edges protected to reduce the risk of injury or damage during transportation. USPS guidance requires sharp-edged instruments that are otherwise mailable to be securely packaged in a strong container with sufficient protection around sharp points and edges.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please contact us immediately if you discover an error in your address. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Nateeq LLC is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer. Additional shipping charges may apply if an order must be sent again.

Damaged Packages or Incorrect Orders

Inspect your order promptly after delivery.

If your order arrives damaged or you receive the wrong product, contact us at attiqurreahman@hotmail.com as soon as possible. Please include:

• Your order number
• A description of the issue
• Clear photographs of the product
• Photographs of the shipping packaging and label

Keep all packaging until the issue has been reviewed.

Lost or Missing Packages

If tracking shows that an order is delayed or missing, contact us so that we can assist with a carrier investigation.

If tracking shows the package as delivered but you cannot locate it, first check:

• Around the delivery location
• With other household members
• With neighbors
• With the building manager or reception desk
• Directly with the shipping carrier

We will review reported delivery problems individually based on the tracking information and carrier investigation.

Orders Returned to Sender

An order may be returned to us because of:

• An incorrect or incomplete address
• Failed delivery attempts
• Refusal of delivery
• Failure to complete required age or signature verification
• Failure to collect the package from the carrier

The customer may be responsible for additional shipping costs if the order must be sent again. If a refund is approved instead, the original shipping charge may be deducted unless the return resulted from an error by Nateeq LLC.

Contact Us

For questions about shipping or an existing order, contact:

Nateeq LLC
126 Echowood Ct
East Amherst, New York 14051
United States

Email: attiqurreahman@hotmail.com
Telephone: +1 (513) 633-2331